Smart Investor - An investment in knowledge pays the best interest: Tech @ Banking

Saturday, July 13, 2019

FRAUDULENT TRANSACTIONS REPORTING ON VARIOUS WEBSITES

Tips & Tricks July 13, 2019 0

In previous post (Read Here), i explained about "SBI DEBIT CARD FRAUDULENT TRANSACTIONS COMPLAINT PROCEDURE".

But in recent times, the fraudulent transactions are in increasing pace. Most of us are being made victims on different platforms through various websites. After this, we are in dilemma where we have to escalate this issue to resolve our problem. Here we are providing some email address to complain your fraudulent transactions immediately.

MERCHANT	E MAIL

PAYTM	cybercell@paytm.com
	support@one97.com
	info@one97.com
	security@paytm.com

BILL DESK	genius@billdesk.com
	support@bildesk.com
	pgsupport@bildesk.com

CCAVENUES	risk@ccavenue.com
	service@ccavenue.com

PAYU	reportfraud@payu.in

OXIGEN	fraud.control@myoxigen.com

SBI Apps	alert.buddy@sbi.co.in
	sbiepay@sbi.co.in
	opshead.sbiepay@sbi.co.in
	rfc.sbiepay@sbi.co.in
	contactcentre@sbi.co.in
	agmcustomer.\|hoand@sbi.co.in
MOBIKWIK	risk@mobikwik.com
	Nodal@Mobikwik.com
	fraudalerts@mobikwik.com

VODAFONE MPESA	leasupport.mpesa@vodafone.com

ICIC\| POCKET WALLET	ajinkya.duragkar@icicibank.com
	karthik.junnuri@icicibank.com
	headservicequality@icicibank.com
	pockets@icicibank.com

IDEA MONEY	manish.srivastava4@idea.adityabirla.com

AIRTEL MONEY	wecare@airtelmoney.com

ATOM	rcu@atomtech.in
	helpdesk@atomtech.in
	operations@atomtech.in
CITRUS	fraud.alert@citruspay.com
	support@citruspay.com
	contact@citruspay.com
	nodalofficer@citruspay.com
FREE CHARGE	risk.team@freecharge.com
	care @freecharge.in
	riskteam @freecharge.in
	pga@klickpay.in
BANK OF INDIA (digipurse	digipursecare@unionbankofindia.com

SPICESAFAR.COM	b2c.support @spicedigital.in
	reco.safar@spicedigital.in
	vikas.kumar @spicedigital.in
	helpdesk@spicesafar.com
FLIPKART.COM	murthy.sn@flipkart.com

OLX	support@olx.com

HDFC-PayZaap chillr	bohdfchyd@hdfcbank.com

PHONE PE	fraud@phonepe.com.cybercell@phonepe.com

BILL DESK	genius@billdesk.com

UBER	alert@uber.com

BHARAT MATRIMONY	Nodal officer-legal@consim.com

EBAY	Krishna mohan-kchaudhary@ebay.com

RECHARGEITNOW	Ganesh-ganesh.garg@rechargeitnow.com
	Sharat-sharat.jain@rechargeitnow.com

MOBIKWIK	risk@mobikwik.com
MOBILESS.IN	info@mobiless.in
	help.mobiless@gmail.com
	info@hitachi-payments.com

AMAZON	police-inquiries@amazon.in

BILL DESK	genius@billdesk.com
	pgsupport@billdesk.com

TTSL WALLET tata MMPL mobi wallet	rohit.gupta@ mrupee.in

payment system Itd	care@mrupee.in
	nodalofficer@mrupee.in

WAY2SMS	Rajasekhar-support@way2online.com

QATAR AIRWAY	callcenter@in.qatarairways.com
BANK	EMAIL
ANDHRA BANK	frmg@andhrabank.co.in

AXIS BANK	statutory.notice@axisbank.com

BANK OF BARODA	gm.ops.ho@bankofbaroda.com

HDFC BANK	SomaSekhar.RaoDaduwai@hdfcbank.com

HSBC BANK	nodalofficerinm@hsbc.co.in

ICICI BANK	rangachary.kv@icicibank.com

ING VYSYA BANK	nodalofficer@ingvysyabank.com

DBS BANK	digitalbankIN@dbs.com

1OB	creditcard@iobnet.co.in

KOTAK	escalations@kotak.com

KOTAK	service.bank@kotak.com

PNB	skbansal@pnb.co.in

PNB	vsrinivasan@ pnb.co.in

SBI	agmvig.Ihohyd@sbi.co.in
	agmvig.lhoand@sbi.co.in
	call on 1800111109

The above mentioned contacts are provided from various websites and data collected from different persons. USE THESE CONTACTS AT YOUR OWN RISK. The author / website is not responsible in use of above contacts.

Please comment below with your suggestions, queries if any.

Monday, July 1, 2019

SBI DEBIT CARD FRAUDULENT TRANSACTIONS COMPLAINT PROCEDURE

Tips & Tricks July 01, 2019 0

Hello Readers...

After long time, i am going to write a small article about " How to act quickly when you are SBI ATM card fraud victim"

Upfrontly we have to know how these are happening

Read:FRAUDULENT TRANSACTIONS REPORTING

HOW YOU CAN BE DUPED:

Card fraud basically involves theft of identity or information on your cards. This information is then used to make ATM withdrawals or conduct online or offline transactions. The stealing can take place in one of the following ways:

Skimming: “This technique involves attaching a data skimming device in the card reader slot to copy information from the magnetic strip when one swipes the card,

Card trapping: This is a barb that retains the card when you insert it in the machine and the card is retrieved later.

Shoulder surfing: If you find friendly bystanders in the room or outside who try to help you if your card gets stuck or peer over your shoulder, beware. They are there to get you to reveal your PIN.

Leaving card/PIN: If you write your PIN on the card and forget it in the ATM kiosk or the machine, it’s a virtual invite to be scammed

Online transactions

Pharming: In this technique, fraudsters reroute you to a fake website that seems similar to the original. So even as you conduct transactions and make payment via credit or debit card, the card details can be stolen

Keystroke logging: Here, you unintentionally download a software, which allows the fraudster to trace your key strokes and steal passwords or credit card and Net banking details.

Public Wi-Fi: If you are used to carrying out transactions on your smartphone, public Wi-Fi makes for a good hacking opportunity for thieves to steal your card details.

Malware: This is a malicious software that can damage computer systems at ATMs or bank servers and allows fraudsters to access confidential card data.

Merchant or point-of-sale theft: This is perhaps the simplest and most effective form of stealth, wherein your card is taken by the salesperson for swiping and the information from the magnetic strip is copied to be used later for illegal transactions.

Phishing & vishing: While phishing involves identity theft through spam mails which seem to be from a genuine source, vishing is essentially the same through a mobile phone using messages or SMS. These trick you into revealing your password, PIN or account number.

SIM swipe fraud: Here the fraudster contacts your mobile operator with fake identity proof and gets a duplicate SIM card. The operator deactivates your original SIM and the thief generates one-time password (OTP) on the phone to conduct online transactions.

Unsafe apps: Mobile apps other than those from established stores can gain access to information on your phone like passwords, etc, and use it for unauthorised transactions.

Lost or stolen cards, interception: This is the oldest form of theft, wherein transactions are carried out using stolen cards, those intercepted from mail before they reach the owner from the card issuer, or by fishing out information like PINs and passwords from trash bins

Cards using other documents : This is also an easy form of identity theft, where new cards are made by the fraudster using personal information that is stolen from application forms or other lost or discarded documents.

After taking all these above precautions, your card is used for fraud transaction and you lost money

you have to do the following things to get back your money

once you got alert of fraud transaction in your accout by your card, act immediately like blocking of card,lodge the complaint with respective bank call centre etc.

Now a days, every bank is providing toll free numbers to block your card immediately.

In SBI, you can call on 18004253800 to block your card or you can send a message as BLOCK CCCC (last four digits of your card number) to 567676

After that, to raise fraudulent transaction complaint, you have to call on 1800111109.

or you can visit the branch and submit the below mentioned documents

1. your complaint letter

2. Card both sides xerox

3. police complaint

4. your location evidence

The above complaint should be within 30 days of transaction date.

By following these, i am sure you will get your refund.

Share your suggestions, queries in comments below.

Wednesday, February 28, 2018

HOW TO REGISTER FOR SBI YONO APP (For SBI Existing customers)

Tech @ Banking February 28, 2018 0

Existing Customer of SBI :
•With INB credentials : Can access the web application straightway by clicking on yonosbi.com. For accessing mobile app, the customer has to download the all and register it on a particular mobile device. Registration process includes m-PIN creation. Once registered customer will be able to access the mobile app by using INB user ID / Password or m-PIN.

•Without INB Credentials : Customer has to create INB credentials by obtaining pre-printed Kit or by using account / debit card details. The functionality of creating INB credentials by using debit card & account details is provided in the application. Once the INB credentials are created, customer can access the application as mentioned above.

HOW TO CONTROL FRAUDS ON YOUR SBI ATM CUM DEBIT CARDS

Tech @ Banking February 28, 2018 0

Registration

First register for SBI Quick app (or) SBI Online Banking (SBI Anywhere App)

ATM Card Control	Switching ON/OFF features of ATM, POS, e-commerce, International and Domestic usage are available on SBI Quick app & SBI Online Banking (SBI Anywhere App)
	SMS to 09223588888 from registered mobile number
	Parameters: only one of the following <param>at a time.
	ATM – ATM transactions (To control transactions @ ATM machine)
	ECOM – e Commerce transactions (To control transactions @ online shopping )
	POS - Merchant POS transactions (To control transactions @ POS (Swiping) machine)
	INTL - International transactions (To control transactions @ International websites)
	DOM – Domestic transactions (To control transactions @ Domestic Websites)
	Request following SMS message format to be used -
	SWON <param> XXXX
	SWOFF <param> XXXX
	XXXX -last four digits of debit card number.

If your lost your card, Then better to block your card.

ATM Card Blocking

When customer lost their ATM card, this is the fastest mode of blocking the card. SEND SMS from registered mobile no as BLOCK XXXX to 567676. (XXXX - last four digits of debit card number)

or Call on SBI Customer care numbers - 1800 425 3800

Please post your queries in comments below, if any

HOW TO REGISTER FOR SBI QUICK APP AND SBI QUICK FEATURES

Tech @ Banking February 28, 2018 0

Registration	This feature enables to Register Your Mobile and account number for Missed Call Banking
Registration	A SMS is triggered to 9223488888 for Registration
Balance Enquiry	Balance Enquiry can be obtained by giving missed call or by sending SMS.
	SMS Banking
	This feature triggers a message and gives the balance for registered account. A SMS is triggered to 9223766666 for Balance Enquiry.
	Missed Call
	Customer can get the balance in the account by giving missed call to 9223766666
Mini Statement	Mini Statement can be obtained by giving missed call or by sending SMS.
	SMS Banking
	This feature triggers a message and gives last 5 transactions details for registered account.A SMS is triggered to 9223866666 for Mini Statement
	Missed Call
	Customer can get last 5 transactions details by giving missed call to 9223866666.

How to activate Whatsapp Payment option in Whatspp

Tech @ Banking February 19, 2018 0

In this digital era, we have to be in advance with latest digital applications. In present social media applications, Whatsapp is popular application and obviously it is in everyone's mobile.

Today we are going to check UPI payment option in Whatsapp.

First open your whatsapp application

Then go to “settings” option , there you can find “payments” option.

Click on “payments “ option

Then you will get Add New Account option

Click on that

Then it will ask for Accept and continue of term & conditions. Click on that

Now “verify via SMS” option will be seen. Click on that.

Then App will send one message from your mobile, after that you will get lost of all banks

In list of all banks, select your bank where you are maintaining your account.

After selecting bank, it will show accounts linked with your mobile number in that bank. ( your whatsapp mobile number should be linked with your account in bank records)

Select your desired account to do transactions on whatsapp payments

Now UPI setup completed.

You are ready to do transactions in whatsapp payments option.

Friday, February 16, 2018

How can I check APY Statement or Status?

Techie Tips February 16, 2018 1

Basically you need to check whether your statement for Atal Pension Yojana online. Initially it was not possible but now you can. List is the step by step process

Browse this url https://npslite-nsdl.com/CRAlite/EPranAPYOnloadAction.do
if you know your APY Pran then click on "Click to search with PRAN"

Enter your PRAN Number and Bank account Number
enter the captcha and press submit
If you do not know your PRAN then check "Click to search without PRAN"
Enter your Name, Bank Account Number and DOB.
Select e PRAN View or SOT view
Enter the captcha and press submit button.
Now you can download your apy statement.

I hope you it will help you to get your PRAN statement to verify your investments on regular basis without any credentials.

Please comment below with your suggestions / queries.

Thursday, February 8, 2018

What can we do with State Bank Anywhere Personal Application

Tech @ Banking February 08, 2018 0

Download and install the State Bank Application - Refer my previous post (click here to refer)

After login into State Bank Aplication:

(Screen will look like above in iOS)

State Bank Anywhere application functionalities

*My Accounts*	Balance Enquiry	Check available balance of Savings & Current accounts
	Mini Statement	Details of recent transactions made in Savings & Current accounts
	Transaction Accounts	View details and mini statement of transaction accounts. Swipe to view other accounts
	Loan Accounts	View details and mini statement of loan accounts. Swipe to view other accounts
	Deposit Account	View details and mini statement of deposit accounts
	PPF Accounts	View details and mini statement of PPF and Sukanya Samriddhi accounts
	mPassbook	Mobile passbook for transaction and PPF accounts. Set PIN to access mPassbook from pre-login section even without internet connectivity
*Fund Transfer*	Self - Accounts	Fund transfers to own accounts
	Third Party Account	Fund transfers to third party accounts within SBI
	Other Bank Accounts	Fund transfers to accounts in other Banks using NEFT/RTGS/IMPS
	IMPS-Mobile No and MMID	IMPS Person 2 Person (P2P) using beneficiary mobile number and MMID
	Quick Transfer	Fund transfer instantly without adding beneficiary by scanning receiver’s QR code
	Scheduled Transaction	View/Manage scheduled transactions
	Status Enquiry	Enquire Fund Transfer/Payments made through Anywhere or OnlineSBI
*e-Deposits*	Open Fixed Deposit	Create Fixed deposit
	Open Recurring Deposit	Create Recurring deposit
	Premature Closure	Closure of fixed and recurring deposit before maturity
	eDeposit Enquiry	Enquire eDeposits opened through Anywhere or OnlineSBI
	Change Maturity Instructions for Fixed Deposit accounts
*Top Up & Recharge*	Mobile Recharge	Top up/Recharge of Mobile
	DTH Recharge	Top up/Recharge of DTH
	Top-up of State Bank Wallets	Top up Buddy wallet
	Top-up of State Bank Prepaid Cards	Top up of SBI Smart, Imprest, e-Z pay, Quick, Achiever cards
*Bill Payments*	View and pay bill	Make bill payments for registered billers
	Pay without bill	Make adhoc bill payments to unregistered billers
	Postpaid Bill Payment	Pay mobile or landline bills without registration
	Manage Scheduled Bill	View/Delete scheduled bills
	Credit Card Visa Transfer	Pay VISA Credit Card issued in India from your SBI account
*SBI Life Premium*	Pay premium online
*Requests*	OTP for IMPS Payments	Generate OTP to make IMPS PULL payments at Merchant site
	Get MMID	Generate/Retrieve MMID (Mobile Money Identifier) for IMPS P2P transactions
	Cancel MMID	Cancel MMID for IMPS P2P transactions
	Cheque book Request	Request for a new cheque book
	Aadhar	Link LPG consumer ID/Aadhar number to Account number
	TDS Enquiry	View TDS enquiry for Live/Closed accounts
*Services*	Debit Card Hotlisting	Block your debit card incase lost/stolen
	Manage Debit card	Manage channels (ATM / Merchant POS / eCommerce) to allow debit card transactions and set limit for respective channels
	State Bank Virtual Card	Generate one time use Virtual Debit card for ecommerce (online) transactions
	Online Nomination	Register/View/Cancel Nominee for transaction and deposit account
*mCash*	Simple and Quick way to receive and send funds	Remitter can send funds by simply providing Beneficiary’s Mobile no. or email ID and beneficiary can claim money by going to onlinesbi.com
*Settings*	Set Account Nickname	Manage Nickname for easy identification of accounts
	Manage Billers	Deposit Account
	Feedback	Provide your feedback for the application
	Switch to list view	Select to change the menu style
	Manage Favourites	Tap to add/remove menu items in the favourite menu
	Watch De-registration	De register the synced Watch
	Reset Watch PIN	Select to reset the pin set for watch
*Pre - login Section*	Card Blocking	Block your debit card incase lost/stolen
	Bharat QR	Scan Bharat QR to make payments
	SB Collect	Make online payments to firms/Corporates/Institutions for various goods and services offered
	mPassbook	Access mPassbook even when there is no internet connectivity. Please sync transactions by logging on to the application to view in offline mode
	Online eLocker Enquiry	View availability of locker in SBI Branch
	SB Buddy	State Bank Mobile wallet application
	Change Language	Select to change your language
	Forgot Password	Select to reset login password
	Apply for Loan	View loan offers and apply
	Locate Us	To Locate SBI branches, ATM, inTouch branches etc.
	Contact Us	View SBI Customer Care phone numbers
	FAQs	Frequently Asked Questions

Download and install the State Bank Application - Refer my previous post (click here to refer)

Saturday, July 13, 2019

FRAUDULENT TRANSACTIONS REPORTING ON VARIOUS WEBSITES

Monday, July 1, 2019

SBI DEBIT CARD FRAUDULENT TRANSACTIONS COMPLAINT PROCEDURE

Wednesday, February 28, 2018

HOW TO REGISTER FOR SBI YONO APP (For SBI Existing customers)

HOW TO CONTROL FRAUDS ON YOUR SBI ATM CUM DEBIT CARDS

HOW TO REGISTER FOR SBI QUICK APP AND SBI QUICK FEATURES

Monday, February 19, 2018

How to activate Whatsapp Payment option in Whatspp

Friday, February 16, 2018

How can I check APY Statement or Status?

Thursday, February 8, 2018

What can we do with State Bank Anywhere Personal Application

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